bat93 Terms and Conditions — Platform Rules for Pakistan Players

By registering an account on bat93 or by using any part of the bat93 platform — including the website, mobile app, game lobby, sportsbook and any associated services — you confirm that you have read, understood and agreed to these Terms and Conditions in full.

If you do not agree with any part of these terms, you should not register an account or use the platform. bat93 reserves the right to update these Terms and Conditions at any time. Changes become effective when they are published on this page. Continued use of the platform after any change constitutes acceptance of the updated terms.

These terms apply to all Pakistani players using the bat93 platform regardless of how they access it — via browser on desktop, browser on mobile or the dedicated bat93 Android or iOS app.

To register and use a bat93 account, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration. bat93 does not permit account creation by minors under any circumstances.
• You must be a real individual — registrations by automated processes, bots or software agents are not permitted.
• You must provide accurate personal information during registration, including a valid CNIC (Computerised National Identity Card) number. False information provided during registration will result in account suspension and forfeiture of any balance.
• You must be the sole owner and operator of the account — registering on behalf of another person is not allowed.
• You must not already hold an active bat93 account. Each person may only hold one account. Duplicate accounts are subject to immediate suspension.

bat93 conducts age and identity verification (KYC) on all accounts before the first withdrawal is approved. Players who are found to have provided incorrect age or identity information will have their account suspended and their balance forfeited, regardless of when the breach is discovered.

Once your bat93 account is created, you become responsible for all activity that takes place within it. The following rules apply to all account holders:

• Password security: You are responsible for keeping your login credentials secure. Do not share your username, password or OTP codes with anyone. bat93 will never ask for your password by email, live chat or phone.
• Accurate information: Your registered name, CNIC and payment details must remain accurate. If any information changes, you are responsible for updating your account. bat93 may request documentation to verify changes.
• One account rule: Each individual is permitted one bat93 account only. If a duplicate account is detected, both accounts may be suspended and any bonuses or winnings associated with the duplicate account will be forfeited.
• Account currency: All bat93 accounts operate in Pakistani Rupees (PKR). bat93 does not support multi-currency accounts or foreign currency transactions.
• Inactive accounts: Accounts with no login activity for an extended period may be subject to administrative review. bat93 will attempt to notify account holders before taking any action.

bat93 processes all deposits and withdrawals in PKR. The platform supports JazzCash, Easypaisa, Raast, bank transfer, debit/credit cards and mobile wallets. The following terms apply to financial transactions:

• Minimum deposit: PKR 300 per transaction. There is no maximum deposit limit for standard accounts, though higher deposits may trigger additional verification.
• Minimum withdrawal: PKR 500 via JazzCash or Easypaisa. Minimum withdrawal amounts may vary by method.
• KYC requirement: Your CNIC must be verified before your first withdrawal is approved. This is a one-time process. Accounts that have not completed KYC will have their withdrawal requests held until verification is complete.
• Withdrawal method matching: bat93 reserves the right to process withdrawals back to the original deposit method as part of anti-fraud procedures. If your original deposit method cannot receive funds, alternative arrangements will be handled through customer support.
• Processing times: Standard withdrawals are processed within 24 hours for verified accounts. VIP tier members with Gold, Platinum or Diamond status receive priority processing, typically same-day.
• Transaction responsibility: You are responsible for providing accurate account numbers and payment details for withdrawals. bat93 is not liable for funds sent to incorrect details provided by the account holder.

bat93 offers bonuses and promotional offers to registered players from time to time. All bonuses are subject to terms and conditions specific to each offer. The following general rules apply unless otherwise stated:

• Wagering requirements: All bonuses must be wagered a specified number of times before any winnings derived from bonus funds can be withdrawn. The required wagering multiplier is stated clearly on each bonus offer page. Failing to meet wagering requirements before requesting a withdrawal may result in bonus funds and associated winnings being removed.
• Game contributions: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games and Live Casino may contribute less. The specific contribution rates are listed in each bonus offer.
• One bonus at a time: Players may only hold one active bonus at a time unless explicitly stated otherwise. Depositing while a bonus is active counts toward that bonus, not a new one.
• Validity period: Each bonus has an expiry date or time window within which wagering must be completed. Expired bonus funds are automatically removed from account balances.
• Bonus abuse: bat93 actively monitors for bonus abuse, including opening multiple accounts to claim bonuses, using low-risk betting patterns to satisfy wagering while avoiding risk, and other forms of exploitation. Accounts found to be abusing bonus offers will have bonuses removed and may be suspended.
• bat93 VIP cashback: Cashback rewards issued to VIP tier members are credited as real money without wagering requirements unless otherwise stated in the VIP programme terms.

bat93 provides games and betting services for personal entertainment. The following conduct is strictly prohibited:

• Automated play: Using bots, scripts, macros or any automated tool to play games or place bets is prohibited. All gameplay must be performed manually by the registered account holder.
• Collusion: Coordinating with other players to manipulate game outcomes — particularly in multiplayer rooms like Fish Games or Live Casino tables — is prohibited and will result in immediate account suspension.
• Exploiting errors: If a game or system error results in incorrect odds, incorrect payouts or any other malfunction, you are required to stop play and report it to customer support. Winnings derived from knowingly exploiting a software error are not valid and will be voided.
• Sportsbook integrity: Placing bets on events where you have insider information, or placing bets specifically designed to exploit pricing errors in the bat93 sportsbook, is prohibited. bat93 reserves the right to void any bet where there is reasonable evidence of such activity.
• Personal use only: bat93 accounts are for personal use only. Operating an account commercially — including acting as an agent or representative for other players — is not permitted.

bat93 uses automated monitoring to detect unusual patterns across all game categories including Cricket and PSL betting, Live Casino, Slots and Fish Games. Accounts flagged by monitoring systems may be subject to manual review and temporary holds on withdrawal requests while the review is completed.

bat93 collects and processes personal data including your name, CNIC details, contact information and transaction history for the purposes of account operation, identity verification, fraud prevention and regulatory compliance.

• Personal data is not sold to third parties for marketing purposes.
• CNIC and identity documents submitted for KYC are stored securely with access controls and used only for verification purposes.
• Transaction data is retained as required for financial record-keeping and fraud prevention.
• Payment method details (such as JazzCash or Easypaisa account numbers) are stored securely and used only to process your deposits and withdrawals.

For full details of how bat93 handles your personal information, including your rights and how to request data deletion, please refer to the Privacy Policy.

bat93 reserves the right to suspend, restrict or close any account in the following circumstances:

• Breach of any part of these Terms and Conditions
• Providing false or misleading information during registration or KYC
• Fraudulent, abusive or deceptive activity including bonus abuse, collusion or use of automated tools
• Failure to complete identity verification within the required timeframe
• Evidence of money laundering or use of the platform for purposes other than personal entertainment gaming
• Court orders, regulatory requirements or law enforcement requests

When an account is suspended due to a suspected breach, bat93 will investigate the matter before taking permanent action. During a suspension, the account holder may be contacted for additional information or documentation. If a breach is confirmed, the account will be closed and any bonus funds or winnings derived from the breach will be forfeited. Real-money funds deposited by the player that are unconnected to the breach may be returned subject to bat93's review.

You may close your bat93 account at any time by contacting customer support. Any real-money balance at the time of closure will be processed for withdrawal to your verified payment method, subject to standard KYC requirements being met.

bat93 provides its platform and services on an "as available" basis. While we work to maintain continuous availability, we do not guarantee that the platform will be available at all times without interruption. The following limitations apply:

• bat93 is not liable for losses resulting from platform downtime, technical failures or connectivity issues outside our direct control.
• bat93 is not liable for losses resulting from a player's decision to place bets or play games. All gaming involves financial risk, and players are responsible for their own decisions.
• bat93 is not liable for delays in deposits or withdrawals caused by third-party payment processors including JazzCash, Easypaisa, banking systems or Raast.
• Where a game malfunction or technical error results in an incorrect outcome, bat93 reserves the right to void the relevant transaction and return the original stake.

bat93 may update these Terms and Conditions at any time. Changes are effective immediately upon publication on this page. We will endeavour to notify registered users of material changes via the contact details held on their account — however, it is your responsibility to review these terms periodically.

If a change to these terms is material and affects your rights in a significant way, bat93 will provide advance notice where practically possible. Continued use of the platform after any update constitutes acceptance of the updated terms. If you do not accept any updated terms, you should stop using the platform and contact support to close your account.

The date at the top of this page reflects when these terms were last updated. Previous versions of the Terms and Conditions are available on request via customer support.

If you have questions about these Terms and Conditions, or if you need to report a concern related to your bat93 account, please contact the support team. bat93 customer support is available 24 hours a day, 7 days a week.

• Live Chat: Available directly within the bat93 platform and app. Typical first response time is under 5 minutes.
• Email: [email protected] — for non-urgent queries, account documentation submission or escalated complaints.

For responsible gaming queries — including setting deposit limits, requesting a temporary break or starting a self-exclusion — support agents are trained to handle these requests immediately and without requiring additional justification. These tools are available to all bat93 players at any time.